User Access & Management

Covers how users are identified, authenticated, and managed within Jama Connect®

Admin User Can't Edit Users In A Group
Multiple Users Removed From a Group at Once
How to Recover from Accidental Deactivation of an Admin Account
LDAP Login Fails When a Full LDAP Filter Is Entered in the “Username Attribute” Field
Multi-Factor Authentication (MFA) in Jama Connect: SSO vs Basic Authentication
User Already Exists with This Username
Safely Allowing 3rd-Party Access to Jama Connect®
Project Roles Removed from User in Batch
How to Audit a User Account and Review Usage Activity
Entra Message Upon Login: "AADSTS700016"
Root Account Access When SSO-Only Authentication Is Enabled
SAML Configuration for Jama Connect® Cloud: Supported Signing Algorithms and Required Attributes
Invalid Entry Point for Federated Authentication
Entra SCIM Test Connection Fails with “AccessDeniedException”
What to do when changing EntraID tenant on the IdP
Token Validation Failed Error during SAML Login (Cloud)
AADSTS50105 – User not Assigned Access to Jama SSO Application ( Microsoft Entra ID)
Slow Login When Authenticating via LDAP (Active Directory)
Trial Accounts Are Being Created by Regular Users
Login Issue: Out of Compliance License Types for Org 2
Unable to Delete Relationship Rules / Rulesets
CSRF Token in Request Does Not Match Value in Session Cache
Jama Connect User Lock Out
SCIM Examples with Payloads
Error Message: The system is not set to allow for auto-generation of new SAML users. Please contact your org admin to grant your access to Jama Connect.
Single Sign-On (SSO) setup is not supported for Jama Connect Trials
SAML Tab Missing From Authentication Properties in Root Account
SCIM Provisioning - Refresh your Long-lived Bearer Token for Azure Entra ID
Authentication Options for Self-Hosted and Cloud Users (LDAP, AD, Crowd, SSO, SAML)
Adding a User via LDAP