Coverage Explorer Rows Misaligned

Author: Fabrizio Antonioli
Date: September 22, 2025
Audience: Everyone
Environmental Details: 

• Cloud/CVC/Self-hosted, any version
• Self-hosted, Replicated - KOTS
• OS: Windows (client)

Summary 

Users may experience misaligned rows in Coverage Explorer when selecting items. This visual issue can occur even after clearing cache, restarting browsers, or re-indexing projects.

Solution 

1. On the affected machine, open Display Settings.

   • In Windows: Settings > System > Display

2. Under Scale and Layout, ensure the Scale setting is set to an integer value (100% or 200%) instead of a non-integer (e.g., 125%, 150%).

3. Sign out and sign back in (or restart machine).

4. Re-open Jama Connect and check Coverage Explorer. Rows should now align properly.

Cause 

The issue occurs because the browser’s rendering engine is affected by non-integer display scaling (devicePixelRatio not equal to 1, 2, etc.).
When Windows display scaling is set to values like 125% or 150%, Jama Connect’s Coverage Explorer rows may misalign.

Prevention 

Advise users to adjust scaling temporarily while working in Jama Connect.

Feedback:
Have suggestions or improvements? Please leave your feedback in the comments section below.