Change options to project permissions are unresponsive

Published Date: March 16, 2026

Products and Versions Covered: 

• Cloud/CVC
• Self-hosted, Replicated - KOTS
• Jama Connect® version(s) 9.28.1

Summary

This article goes over what to do when you are trying to make update to project permissions for a user and the options are unresponsive.

Resolution

This is likely an indexing issue. Run a project clean-up and reindex. See "Additional Resources" for the steps to perform these actions. 

Additional Resources

• Cleanup & Reindex Project
• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

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