Unexpected Reuse of Deleted Items in Jama

Author: João Belas
Date: September 29, 2025
Last Updated: January 2026
Audience: Everyone

Environmental details: 

• Cloud / Self-hosted, Replicated – KOTS

Summary

This article discusses an unexpected behavior in Jama where deleted items from one project are recreated in another project during the “Reuse” operation.

Solution

If this issue occurs only with original items from a single project:

1. Perform a project clean-up.

2. Perform a project reindex.

These steps help remove outdated references and prevent deleted items from being unintentionally recreated.

Cause

The issue arises when the Reuse function inadvertently creates items that were previously deleted in the source project.
This behavior may be linked to the instance holding onto outdated information.

Additional Resources

• Project Clean Up and Reindex
• Clean up your Projects and Baselines
• Index Project Items