Supported Software for Jama Connect® Self-Hosted 9.22.x

System requirements and supported software (KOTS)

Ensure that your environment meets all requirements and recommendations before installation.

Jama Connect software.

After reviewing the information on this page, see "Things to do before installation" in Jama Connect.

9.22.x User Guide.

IMPORTANT

To use Ubuntu 22.04, you must update the memory, or Elasticsearch will fail. From the KOTS Admin Console, you can adjust the memory settings so that Maximum Memory is 6 GB and Maximum Memory for Container is 8 GB.

Application server

You can use the information in this table for the server that runs the Jama Connect application. For details on

Sizing your application server to your environment, see "Resource sizing for application server" in Jama

Connect User Guide 9.22.x User Guide.

Component
Minimum 8 CPU 32 GB RAM 200 GB storage per node Every node has the same storage space	Recommended 16 CPU 64 GB RAM 256 GB storage Every node has the same storage space
Operating system Recommended — Ubuntu 22.04 or Ubuntu 24.04 IMPORTANT To use Ubuntu 22.04 or 24.04, you must update the memory, or Elasticsearch will fail. From the KOTS Admin Console, adjust the memory settings so that Maximum Memory is 6 GB and Maximum Memory for Container is 8G. Red Hat 9.2 or 9.4 — Supported only when the RHEL Container Tools are not installed.
Software installed with Jama Connect • KOTS • Containerd
Musts Dedicated server — Is running only Jama Connect Accessible by admin with permissions Uses only supported software and environments

Database server

Use the information in this table for the server that runs your database. For details on sizing your

database server to your environment, see "Resource sizing for database server" in the Jama Connect

9.22.x User Guide.

Component
Minimum 4–8 CPU 16–24 GB RAM	Recommended 8 CPU 24 GB RAM Dedicated volumes for data

System requirements and supported software (KOTS)

Component

Database software

MySQL 8.0, 8.4.3, 8.4.5
Microsoft SQL Server 2022

Musts

The database is hosted on a separate server from the Jama Connect application.
A database server can host other databases, but not other applications.
Accessible by admin with permissions.
Uses only supported software and environments.
Databases must be able to accept a minimum of 300 concurrent connections.

Not supported

• Azure database
• MariaDB
• Custom configurations of Jama Connect databases (for example, query optimization and additional indexes that aren’t shipped

with Jama Connect)