Diagram/Graph Editor - Duplicate ID Error

Amanda Jennewein
Amanda Jennewein
  • Updated

Author: Jonathan Rivera

Date: October 17, 2023

Audience: Everyone

Environmental details: Cloud-hosted customers


When opening the diagram/graph editor for an existing diagram, the customer sees a "Duplicate ID" error. The diagram appears empty in the visual editor and XML editor.


Solution: It is necessary to submit a support request so that our engineers can perform steps in the database. We are currently working together to identify the cause of this issue.

Related to

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.