Published Date: April 20, 2026
Audience: Everyone
Products and Versions Covered:
- Jama Connect®
- Cloud/CVC
- Self-hosted
Summary
When two or more item types define a Status field with any of the following differences, Jama Connect treats them as distinct fields in mixed item views.:
- Different field label
- Different Unique Field Name
- Same label or Unique Field Name but referencing different pick lists
- Same pick list but configured differently (e.g. single-select vs. multi-select)
This causes the same field — typically status — to appear as multiple separate fields in mixed item views.
Resolution
Rename the field label and/or Unique Field Name in Admin → Item Types to clearly differentiate the Status fields across item types (e.g. "CR Status" instead of "Status").
This is non-destructive. It will not affect existing item data.
Additional Resources
- Success Programs
- Success Catalog
- Datasheets
- Request a Solution Offering or Training from the Success Catalog
Feedback:
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