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Get started with Jama Support through self-service tools, onboarding resources, and Success Programs—covering deployment, consulting, custom reporting, and scripting—to accelerate adoption, streamline processes, and scale Jama Connect® effectively.
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Jama Connect® Knowledge Base
Product updates and release schedules, best practices, troubleshooting guidance, and self-hosted Jama Connect® resources.
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Jama Connect Interchange™ Knowledge Base
Release notes and release schedules, best practices, FAQs, troubleshooting articles, and self-hosted upgrade documentation.
Popular Support Topics
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Meet Jama Llama 🦙 AI Assistant and Explore Unified Search
Published Date: August 20, 2025Validated: Yes Audience: EveryoneProducts and Versions Cov...
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Jama Connect® v9.35.x User Guide V2
Release date US: 2026/05/19Release date AU/EU: 2026/05/19Jama Connect® v9.35.1Summary Jam...
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Version 9.36 — Cloud
Release date US: 2026/05/29Release date AU/EU: 2026/05/29Jama Connect® v9.36 New Labs RES...
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How to Get Support for Custom Velocity Reports
Published Date: February 23, 2026Validated: Yes Audience: EveryoneProducts and Versions C...
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“License update required for PDF creation. Contact your system admin or support.”
Author: Amanda JenneweinUpdated: August 2025Audience: Self-hosted customers Environmental...
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Supported Software, Environments, and System Requirements
Supported Self-hosted Versions of Jama Connect Jama Connect Self-hosted — Version 9.35.1 ...
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Supported Software for Jama Connect® Self-Hosted 9.35.x
System requirements and supported software (KOTS)Ensure that your environment meets all r...
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Installing and Upgrading Jama Connect® v9.35.x V2
Published Date: May 14, 2025Validated: YesAudience: EveryoneProducts and Versions Covered...
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IMPROVE: Microsoft Gallery Application - SSO for Jama Connect®
Jama Connect® supports various authentication methods. However, we use Single Sign-On ...
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How We Monitor Your Cloud-Hosted Jama Connect® Instances
Author: Isaac JohnstonDate: July 18, 2025Audience: Cloud-hosted CustomersSummaryAt Jama S...
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Jama Connect® Enterprise Scalability & Performance
Published Date: January 25, 2024 Audience: EveryoneProducts and Versions Covered: Cloud/...
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Version 1.35 Jama Connect Interchange™
Release date US: 2026/05/13Release date AU/EU: 2026/05/13Jama Connect Interchange™ v1.35J...