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Get Started Here!
Get started with Jama Support through self-service tools, onboarding resources, and Success Programs—covering deployment, consulting, custom reporting, and scripting—to accelerate adoption, streamline processes, and scale Jama Connect® effectively.
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Getting Started with Support & Success Services
Support, self-service resources, and Success Programs to manage onboarding, support engagement (including outages, SLAs, and ticket visibility), named support contacts, and ongoing continuous improvement.
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Support Services, Hosting, Security & Policies
Understand Jama Software® support services, hosting models, security controls, and policies, including data security and privacy, shared responsibilities, backup and retention, and support scope.
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Third-party License Information
Learn about third-party software used in Jama Software® products and the associated licensing information.