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Start here to learn about available support services, security and hosting information, policies, and other key resources for Jama Connect® customers.

  • Support & Services Resources

    Everything you need to know about working with Jama Software Support and Services, including ticket management, support processes, service levels, customer resources, and service status communications.

  • Security & Cloud Operations

    Information about how Jama Connect® secures data and operates in the cloud, including encryption, data usage, backups, shared responsibility, and support scope.

  • Integrations & Third-Party License Information

    Guidance for integrating Jama Connect® with third-party tools and external systems.