Skip to main content
Jama Software Support Help Center home page
Product AI Status
Sign in

Authentication & Login (SSO, SAML, LDAP, OAuth)

How users sign in + identity provider issues

  • CSRF Token in Request Does Not Match Value in Session Cache
  • Error Message: The system is not set to allow for auto-generation of new SAML users. Please contact your org admin to grant your access to Jama Connect.
  • Login Issue: Out of Compliance License Types for Org 2
  • SAML Tab Missing From Authentication Properties in Root Account
  • Authentication Options for Self-Hosted and Cloud Users (LDAP, AD, Crowd, SSO, SAML)
  • Single Sign-On (SSO) setup is not supported for Jama Connect Trials
  • SAML Configuration for Jama Connect® Cloud: Supported Signing Algorithms and Required Attributes
  • Entra SCIM Test Connection Fails with “AccessDeniedException”
  • Slow Login When Authenticating via LDAP (Active Directory)
  • LDAP is working, but LDAPS cannot connect
  • LDAP Login Fails When a Full LDAP Filter Is Entered in the “Username Attribute” Field
  • Invalid Entry Point for Federated Authentication
  • Entra Message Upon Login: "AADSTS700016"
  • Users cannot use the eSignature feature on reviews if Auth0 is enabled
  • AADSTS50105 – User not Assigned Access to Jama SSO Application ( Microsoft Entra ID)
  • Token Validation Failed Error during SAML Login (Cloud)
  • Jama Connect User Lock Out
Company Solutions