Delete Usergroup of Deleted Project

James Ressler
James Ressler
  • Updated

Author: James Ressler

Date: May 15, 2025

Audience: Everyone

Environmental details: Jama Connect KOTS

Summary

When trying to delete a user group, you may see the error:

This item can't be deleted. Project "<PROJECT-NAME>" has been removed.

You may also see an exception in the call to /dwr/call/plaincall/userSvc.deleteRole.dwr when viewing network traffic:

com.jamasoftware.contour.api.exception.ProjectInactiveException

Solution

Unarchive the project and then delete it. The permanent project deletion job will run overnight and should automatically remove the associated user groups.

Cause

The project was archived instead of deleted.

 

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