Creation of Duplicate Testplan Folders When Duplicating a Project

Benjamin Lutz
Benjamin Lutz
  • Updated

Published Date: June 9, 2026
Audience: Everyone
Products and Versions Covered: 

  • Jama Connect® version(s): 9.35.x, 9.36.x
    • Cloud/CVC

Summary

Duplicate (empty) Test Plan folders may appear in the Test Plans area after duplicating a project. This behavior has been confirmed as a defect (SOS-DEF-9645). The duplicate folders are created as part of the project duplication behavior and can be removed manually as a workaround. Additionally, navigating to the "Sync Items" menu may throw an error if the project duplication was configured to "sync" source and destination projects.

Symptoms

  • After using ADMIN > Project > Actions > Duplicate Project, the destination project shows duplicate folders under Test Plans.
  • The duplicate Test Plan folders are empty.
  • The duplicate Test Plan folders may appear even when the Explorer Tree does not show duplicates.
  • Reported/reproduced in Jama Connect® 9.35.x.
  • Navigating to "Synced Items" in either the source or destination project may throw the following error: "Unsupported DocumentNode scope: 34 error"

Resolution

Diagnosing the Issue

  1. Duplicate a project via ADMIN > Project > Actions > Duplicate Project. (You must have organization or project admin permissions with the Add Project role.)
  2. Open the duplicated (target) project. (Note: may only be visible in source project)
  3. Navigate to Test Plans and check for duplicated folder structures.

Workaround

Delete the duplicate Test Plan folders that appear after duplicating a project.

Additional Notes

  • When duplicating a project, test plans, test cycles, and test runs are not copied to the target project. If you need to reuse testing assets/results across product variants, consider a dedicated testing project approach (see Additional Resources).
  • Engineering is actively working on a fix; at the time of writing, the fix is expected in Jama Connect® 9.38.0 (based on internal defect tracking for SOS-DEF-9645).

Additional Resources

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