Can Users Be Deactivated or Disabled in Bulk?

Published Date: September 11, 2026
Validated: Yes
Audience: Everyone
Products and Versions Covered: 

• Jama Connect® All Versions
  • Cloud/CVC
  • Self-hosted

IMPORTANT: Access to the REST API and the Jama Connect Cloud MCP Server is restricted to users with a Named Creator Jama Connect license, which includes access to v1, Labs, and SCIM endpoints. Users without a Named Creator license—including those with a Creator Float license—do not have access.

Summary

The Jama Connect administration interface allows administrators to deactivate users individually. Is it possible to deactivate users in bulk?

Resolution

Bulk user deactivation can be automated using the REST API.

The PUT /users/{userId}/active endpoint allows the active status of an individual user to be changed. A script or other automation can call this endpoint for each user who needs to be deactivated.

Note: The User Import Plugin cannot be used to deactivate or disable users. It supports adding users and updating user information only.

Additional Resources (for all external articles)

• Deactivate and reactivate users
• Configure the User Import Plugin
• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

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