Excel Table Borders Disappear When Pasting into the Rich Text Editor

Published Date: May 26, 2026

Validated: Yes

Audience: Everyone

Products and Versions Covered: 

• Jama Connect® 
  • Cloud/CVC
  • Self-hosted

Summary

When copying a table from Microsoft Excel and pasting it into a rich text field in Jama Connect, borders disappear on all rows except the first. The pasted table retains its content and structure, and the first row renders with borders intact, but all subsequent rows lose their borders. 

Likely Cause

When Excel copies a table to the clipboard, it writes border styles differently depending on the row. The first row uses explicit individual border properties (border-top, border-right, border-bottom, border-left). All other rows use a shorthand border property.

Shorthand border styles used by Excel are not fully preserved when pasting into Jama Connect's Rich Text Editor. The first row is unaffected because its borders are already in individual property format, which the editor handles correctly.

Workaround

Use Microsoft Word as an intermediary. Word writes all border styles in longhand format, which the Rich Text Editor processes correctly:

1.    Copy the table from Excel.
2.    Paste it into a Microsoft Word document.
3.    Copy the table from Word.
4.    Paste into the Jama Connect rich text field.

Additional Resources 

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

Feedback:
We welcome your input! Please sign in to leave any comments, suggestions, or ideas for improvement below.