Jama Connect® 25,000-Item Project Threshold

Published Date: April 22, 2026
Validated: Yes
Audience: Everyone
Products and Versions Covered:

Jama Connect® version(s) - 9.17.x, 9.22.x, 9.28.x
Cloud/CVC
Self-hosted

Summary

Jama Connect® may display a warning when a project exceeds (or approaches) the default ** 25,000-item ** threshold. This threshold is a **performance safeguard warning**, not a hard system limit. Exceeding the threshold (for example, a project growing to ~31,000–32,000 items) does not break the application or automatically indicate a performance problem.

Resolution

What the Threshold Means

The 25,000 value is a **safeguard warning threshold**, not a maximum.
Performance impact depends on usage and complexity (views, filters, relationships, exports, baselines), not item count alone.

Adjust the Threshold

Organization Admins can adjust System Health Report thresholds used for reporting:

Select ADMIN > Organization, then select System health report.
In the Reports section, to set a threshold for each of the areas (Projects, Reviews, Reports, and Test Plans), select Edit Threshold.

When to Treat It as a Performance Concern

Large item counts alone do not necessarily indicate risk. It becomes more concerning when you see repeatable performance symptoms, such as:

Views/lists with large results are loading slowly
Baseline creation/compare is taking a long time
Exports/reports timing out
Relationship-heavy actions are slowing down

Additional Resources

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