Jama Connect Interchange License Shows 'No modules in license'

Published Date: February 9, 2026

Products and Versions Covered: Jama Connect Interchange Self Hosted™ All Versions

Summary (Issue/Question/Best Practice)

This article explains how to resolve the 'No modules in license' error encountered after configuring a new license file for Jama Connect Interchange. 

Resolution (Solution/Guidance)

Download the license from your email, using SCP to copy the file to the JCI instance and then transferring it to the containers (as opposed to creating a new txt file on the machine and copying the string over).

Then rename the file connect_license.txt, but if possible try to not open the file or copy its content into another file.

Then upload the license to the docker container with the following commands: Note the addition of the -a flag, that will preserve the file attributes from the host machine: 

sudo docker cp -a connect_license.txt config-svc-interchange:/static-files/ 
sudo docker cp -a connect_license.txt exe-svc-interchange:/static-files/ 

Additional Resources 

• scp(1) — Linux manual page
• Apply Jama Connect license to Jama Connect Interchange (self-hosted)

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