'Pending Updates' banner appears in a review after finalizing it

Author: Fabrizio Antonioli
Date: 26 Sep 2025
Audience: Everyone
Environmental Details: 

• Cloud  
• Self-hosted

Summary 

In some cases, a finalized review shows a “Pending Updates” banner even though all items were approved and no new content changes were made.

Solution 

To prevent the Pending Updates banner from appearing after review approval:

1. Navigate to Admin > Organization > Workflow.

2. Select the item type(s) affected (for example, System Requirements).

3. In the Workflow Configuration section, locate the Versioning options.

4. Select Do not version on status change.

5. Save your settings.

This configuration ensures that when an item transitions to Approved as part of a review, Jama Connect® will not create a new version. As a result, the review will not detect status changes as “pending updates.”

Cause 

By default, Jama Connect® versions an item whenever its status changes. When a review is finalized, it often triggers a transition of included items to Approved. This status change creates a new version of the item, which the review detects as an update, even though the change was triggered by the review itself.

Note

Disabling versioning on status change has side effects:

• “Compare Version” in the review will no longer show before/after differences for status changes.

• In baselines, items display their current status rather than the status at the time the baseline was created.

This is expected behavior when disabling version on status change, as also documented here.

Feedback:
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