Restoring the Release Field in Jama Connect®

Published Date: August 26th 2025

Validated: Yes

Audience: Signed-In Users

Products and Versions Covered:

Cloud/CVC
Self-hosted, Replicated - KOTS
Jama Connect® versions - All

Summary

This article provides guidance on restoring the 'Release' field in Jama Connect® when it has been removed from item types. It outlines the steps to re-add the field and explains the implications of the unique name reservation for system fields.

Resolution

To re-add the release field, try the following steps:

Log in as an Organization Admin.
Go to Admin → Item Types.
Select the affected item type.
Click Add Field.
In the Predefined Fields list, locate the field named release.
Add it back to the item type and save your changes.

Cause

The 'Release' field is a special system field tied to Jama Connect's built-in Release Management. When removed from an item type, it is not fully deleted; its unique name 'release' remains reserved. This prevents the creation of a new field with the same name, and any newly created custom field will not connect to Jama Connect's Release Management features.

Prevention

To avoid similar issues in the future, ensure that the 'Release' field is not removed from item types unless necessary. If it is removed, follow the outlined steps to restore it promptly. Regularly check field configurations to ensure all necessary fields are present.

If the 'Release' field does not appear in the Available Fields list after following the restoration steps, contact support for further assistance. The field may need to be re-associated with the backend. Consider performing a full reindex if issues persist, especially during low activity times, to minimize performance impact.

Additional Resources

Cleanup & Reindex

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