What Happens When You @Mention a Non-User in Jama Connect®?

Author: Amanda Jennewein

Date: April 15, 2025

Audience: Jama Connect: User Management and Licensing

Environment: All

Summary

What Happens When You @Mention a Non-User in Jama Connect®?

Solution

If you're a regular Jama Connect® user and you @mention someone using their email address who is not currently a user in your instance, Jama will provision them with a temporary license.

This license:

• Grants limited access for 30 days

• Allows them to view the item they were mentioned and interact minimally

• Will automatically deactivate after 30 days unless an admin updates their license type

Admins can assign a stakeholder license or another appropriate license type if the person needs continued access.

Additional Information/Metadata

• @Mentioning a Non-User in Jama Connect®
• User Management
• Licensing

References

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

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