Pick List Field Not Populating After ReqIF Import in Jama Connect Interchange™

Published Date: June 9, 2026
Validated: Yes 
Audience: Jama Connect® Interchange Users
Products and Versions Covered: 

• Jama Connect Interchange™ version 1.35
• JCI Module: ReqIF

Summary

This article explains how to troubleshoot a ReqIF import where a pick list field imports as blank or does not appear to map correctly.

Symptoms

• A field that is configured as a single-select or multi-select pick list in Jama Connect® does not populate after a ReqIF import.
• The field appears mapped in the import configuration, but imported items show blank values for that field.

Common causes

• Pick list (enumeration) values were not mapped (or not available) for the pick list field during import mapping.
• Import configuration was not set up as expected for the specification’s container (Set vs Component), which can affect which item types/fields are applied during import.

Resolution

1. In the ReqIF import mapping, map/populate the pick list values (enumerations), not just the field.
2. During import, select the correct Container option in the Jama Connect Container drop-down (per your spec structure).
3. Re-run the import and verify the field now populates after completion.

Additional Resources

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

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