Published Date: June 9, 2026
Validated: Yes
Audience: Everyone
Products and Versions Covered:
- Jama Connect® version(s): 9.35.x, 9.36.x
- Cloud/CVC
Summary
Duplicate (empty) Test Plan folders may appear in the Test Plans area after duplicating a project. This behavior has been confirmed as a defect (SOS-DEF-9645). The duplicate folders are created as part of the project duplication behavior and can be removed manually as a workaround.
Symptoms
- After using ADMIN > Project > Actions > Duplicate Project, the destination project shows duplicate folders under Test Plans.
- The duplicate Test Plan folders are empty.
- The duplicate Test Plan folders may appear even when the Explorer Tree does not show duplicates.
- Reported/reproduced in Jama Connect® 9.35.x.
Resolution
Diagnosing the Issue
- Duplicate a project via ADMIN > Project > Actions > Duplicate Project. (You must have organization or project admin permissions with the Add Project role.)
- Open the duplicated (target) project.
- Navigate to Test Plans and check for duplicated folder structures.
Workaround
Delete the duplicate Test Plan folders that appear after duplicating a project.
Additional Notes
- When duplicating a project, test plans, test cycles, and test runs are not copied to the target project. If you need to reuse testing assets/results across product variants, consider a dedicated testing project approach (see Additional Resources).
- Engineering is actively working on a fix; at the time of writing, the fix is expected in Jama Connect® 9.38.0 (based on internal defect tracking for SOS-DEF-9645).
Additional Resources
- Success Programs
- Success Catalog
- Datasheets
- Request a Solution Offering or Training from the Success Catalog
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