How to enable/disable anonymized usage data collection in Jama Connect®

Author: Sravya Bandari
Date: December 23rd, 2025
Audience: Everyone
Environmental Details: 

• Self-hosted, Replicated - KOTS
• Jama Connect® version(s) - 8.49 or later

Summary 

Jama Connect includes a system-level setting that allows on-premises customers to share anonymized usage data with Jama Software.This article explains how on-premises Jama Connect customers can enable/disable anonymized usage data collection. 
 

Solution 

• This is a root admin setting accessible through Root login -> System Properties -> Allow anonymized usage data collection.
  
  

• Can be changed to 'No' to disable data collection

• From release 8.49, anonymized usage data collection became enabled by default for on-premise installations

Additional Information:

• This setting does not affect core Jama Connect functionality.

• Disabling this setting

  • Jama Software will not collect any anonymized usage data from your instance.

  • In-app pop-up guides for new features and onboarding will be disabled

Additional Resources

• Usage data FAQ

Feedback:
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