Is Jama Software® Using My Data for AI or Model Training?

Published Date: November 12, 2025

Validated: Yes

Products and Versions Covered: 

• Jama Connect® 
• Jama Connect Interchange™ 
• Jama Connect Advisor™
• Jama Connect Datatap™

IMPORTANT: Access to the REST API is limited to users with a Named Creator Jama Connect license, including endpoints in v1, labs, and SCIM. Users without a Named Creator Jama Connect license, including those with a Creator Float License, do not have access.

Summary 

At Jama Software®, we understand that customers and prospects may have questions about how we use data in connection with Artificial Intelligence (AI) technologies — including data privacy, model training, and the protection of proprietary information.

Common questions include:

• Is Jama using my project data to train AI models?

• Does Jama share my information with third-party AI systems?

• How is my data protected if Jama uses AI tools?

To address these concerns, Jama Software has published a formal AI Policy that explains:

• How we approach AI and machine learning technologies

• How customer and prospect data is protected

• How data is — and is not — used in any AI-related activities

You can review the full policy here: Jama Software AI Policy

Resolution

Our Commitment

Jama Software is committed to responsible and transparent AI practices. We safeguard customer data, ensure AI-driven features remain within designed constraints, and uphold customer control and oversight at all times.

For more details, please review the full Jama Software AI Policy.

Additional Resources 

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

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