Author: Jakob Khazanovich
Date: June 26, 2025
Audience: Everyone
Environmental details: All Jama Connect Instances
Summary
When an item is locked due to workflow rules in Jama Connect, most edits are restricted to protect data integrity. This article outlines the changes that are still permitted on system-locked items and the conditions under which they are allowed.
Solution
| Change Description | Allowed on a system-locked item? | Notes |
|---|---|---|
| Edit item fields | ❌ No | Fields that would increase the version number cannot be edited. |
| Transition Workflow Status | ✅ Yes | Requires Creator license and workflow transition permissions. |
| Add & Remove Tags | ✅ Yes | Must be enabled by admin - see user guide |
| Manage Categories | ✅ Yes | Must be enabled by admin - see user guide |
| Modify Relationships | ✅ Yes | Must be enabled by admin - see user guide |
| Move items | ❌ No | Not allowed on system-locked items. |
| Make a previous version current | ❌ No | Not allowed on system-locked items. |
| Add Comments in the Comments Widget | ✅ Yes | Comments can still be added. |
| Delete item | ❌ No | Locked items cannot be deleted. |
| Synchronize item | ❌ No | Cannot synchronize changes to locked items |
| Clear suspect links | ✅ Yes | Clearing suspect links is allowed. |
| Send for Review | ✅ Yes | Locked items can be sent for review. |
References
- How to Unlock Items
- User Guide: Who can unlock system-locked items?
- Request a Solution Offering or Training from the Success Catalog
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