For documentation on Administering Jama Connect® v9.6 (KOTS), please refer to the attached document at the bottom of this page.
The attached media will appear as a downloadable file at the bottom of the article.
System administrators are in charge of the following tasks:
- Logging in to the application server operating system and Jama Connect as root user
- Installing, updating, and maintaining the Jama Connect platform
- Setting up the database and application servers
- Installing the admin console and Jama Connect
- Configure settings such as authentication and mail servers
- Regular maintenance, such as updates and uploading custom reports
Ideally, a system administrator has expertise in these areas of administration:
System administrators set up and administer the database, including database sizing, resource allocation, recommended backups, and availability of the database engine.
Jama Connect must be installed on a Linux-based system. System administrators need to use a Command Line Interface (CLI) for basic navigation, file manipulation, permissions, and network configuration when installing, upgrading, allocating resources, and maintaining the availability and security of the server.
If you're not using Jama Connect native authentication, system administrators must set up and administrate your organization's supported directory server .
If you're using these functions in Jama Connect, system administrators set up and administrate your organization's mail server.
System administration is necessary for customers who are self-hosting Jama Connect. For cloud customers, Jama Software manages system administration. If you're interested in an implementation that doesn't require system administration at your organization, please contact your Customer Success Manager regarding our cloud solution.