Appendix B: Back up to .jama or XML file

You can back up your data to a .jama or XML file for migrations and refreshes. Because this method has built-in automation, you can avoid manual changes that might compromise data integrity.

A .jama file backup includes the database and /data directory. An XML file backup includes only the database.

Important considerations

• If SAML is enabled, disable it before backing up your data. After you restore your Jama Connect instance, you must re-enable SAML.
• Backups must be done manually; they can't be scheduled automatically.
• Make sure you have enough available disk space.
• Make sure Jama Connect is in maintenance mode before you create a backup.
• If you are using a version of Jama Connect prior to version 8, generate backups during a maintenance window and inform users, including API users, not to use the application.
• Regardless of what version you are using, all integrations must be disabled.

To back up to a .jama or XML file:

1. Log in to Jama Connect as the root user.

2. Select the Backup tab to see the backup options.

3. Choose a backup method (listed here in recommended order).

The backup process is complete.

In This Section

• Overview
• Planning your installation
• Preparing your environment
• Installing and upgrading
• FAQ
• Appendix A: Configuring the Helm chart
• Appendix B: Back up to .jama or XML file
• Appendix C: Mapping KOTS configuration to Helm values