How to Confirm the Installed Version of Jama Connect Interchange™

Published Date: April 22, 2026
Validated: Yes
Audience: Everyone
Products and Versions Covered: 

• Jama Connect® version(s)
• Cloud/CVC
• Self-hosted
• Jama Connect Interchange™ version(s)
• Self-hosted

Summary

This article explains how to check the installed version of Jama Connect Interchange (JCI) in a self-hosted environment.

Knowing the version helps with troubleshooting, compatibility checks, and support requests.

Resolution

When Logged In

Select your user profile icon in the top-right corner. The version is displayed in the menu.

When Logged Out

Open the Jama Connect Interchange login page. The version is shown on the page.

Best Practice

Include the JCI version when creating support requests or reporting issues.

Additional Resources

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

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