Jama Connect Interchange™ - First login

Author: Amanda Jennewein

Updated: February 2025

Audience: Everyone

Environmental Details: Jama Connect Interchange™ - at login

Summary

Upon first login to Jama Connect Interchange™, Jama Connect® project information may not render correctly on some rows.

Solution

If you refresh the page, the issue resolves itself.

Jama Connect Interchange™ is accessed through a separate webpage. The URL and login credentials are sent at the time of purchase. Our Licensing team can resend those if needed.
Your purchase of Jama Connect Interchange™ includes training and onboarding with a Jama Solutions Consultant. Submit a Requested Solutions Offering for this training. 

Related Articles, Work orders, Zendesk tickets, Defects, etc. 

• Preparing for Installing Jama Connect Interchange™ on a Self-Hosted Server

• Jama Connect Interchange™ User Guide

Cause

This is a display issue and does not impact sync functionality.

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