Published Date: April 14, 2026
Validated: Yes
Audience: Jama Connect® Users
Products and Versions Covered:
- Jama Connect® all versions
- Cloud/CVC
- Self-hosted
Summary
This article provides an overview of when to use Text items or a pick list on an item type to label contextual information for requirements and other defined item types.
Resolution
We recommend using Jama Connect's out-of-box text item capability. Much of Jama's functionality is built around this assumption. Only consider the alternative if you:
- Need to lock text/information content using status workflows, just like the requirements themselves.
- Need to migrate large volume of data from pre-existing tool (like Doors) that uses this object type pick list.
Recommended: Text Item Type
The Text item type is available out of the box and can be used with any set of item types. No configuration changes are necessary to create a Text item. Here we see a text item created to provide information about the system requirements in the set.
Considerations
- Quickly filter out non-requirement content in list view filters. This is easy for novice users.
- Enables use of out-of-box relationship status and trace view.
- API scripts can use source data to create items as either text or requirement types.
- Text items cannot have a workflow.
- Some migration source hierarchy are incompatible with Jama rules. For example, a text item cannot be a parent of a requirement.
- Jama imports all items from document the requirement item type. Users must manually convert relevant text items after import.
Alternative: Object Type Pick List
To instead use a field on a requirement item type, you must configure a pick list and a field. Here we see an item of type System Requirement, and a field named Object Type has been created to denote items that contain Information vs Requirement Text.
Considerations
- Users or review moderators can batch transition and lock Information and Requirement objects at same time.
- API scripts do not have to enforce or transform source hierarchy rules as requirement item type may have parents and children.
- Mapping to an object type pick list allows users to avoid manual Text item conversion work after document imports. It also allows more flexible parent/child hierarchies.
- Additional criteria will be necessary on any advanced filter created and may be challenging to novice users:
- Item Type = Requirement
- AND
- Object Type = Requirement
- Trace View must be viewed from an Advanced filter that filters out "information" items.
- Jama will flag Requirements as "missing traceability" in relationship status even if they are object type - information.
Additional Resources
- Defining Fields in Jama Connect®
- Success Programs
- Success Catalog
- Datasheets
- Request a Solution Offering or Training from the Success Catalog
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