Authentication Required when Accessing Attachments in a Report

Date: January 28, 2026
Audience: Everyone
Environmental Details: Cloud, Self hosted

Summary

This article discusses the behaviour of attachment links in generated reports that redirect users to the Jama login page.

Cause

The links to the attachments are designed to require user authentication. This is standard behaviour for accessing secured files in the Jama environment.

Prevention

To prevent confusion, ensure that users are informed that they need to be logged in to access attachment links in reports. Consider adding a note in the report indicating that login is required for access.

Additional Resources

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog 

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