Version 9.28.1 — Self-hosted

Release date US: 2025/11/19

Release date AU/EU: 2025/11/19

Jama Connect® v9.28.1 - Self-hosted

Introducing Live Trace Explorer 

Live Trace Explorer provides comprehensive and detailed insights into your complex product, systems, and software development processes. This feature automates the measurement of requirements traceability, coverage across disciplines, and your organization’s toolchain. 

Live Trace Explorer provides an at-a-glance snapshot of the traceability of your product's requirements to help you quickly and easily evaluate coverage, address any gaps, and proactively manage associated risks by answering two key questions:

• How complete is my traceability? Completeness is measured by the coverage percentage of the items in the diagram based on the total number of expected relationships for items within each tile. These roll up into the Trace Score for the entire diagram.
• What is the quality of my traceability? Paths between any two tiles represent all of the relationships that exist between the items of those two tiles. Suspect links appear red to let you know the quality of traceability in your project is at risk.

With Live Trace Explorer Filters, you can create nested filters that support multiple conditions, combined using AND and OR logic, providing greater control over what's included in your coverage metrics.

This goal is to empower teams with reliable, focused, and meaningful coverage metrics. By refining the scope of your analysis, you gain more relevant insights — tailored to your project's stage and the way you build and validate your systems.

Use Cases

Ignore Draft or Rejected Designs

Measuring coverage for approved requirements, ignoring "could" and "won't" (importance)

Want to try the Live Trace Explorer feature?

Organization admins must enable the Live Trace Explorer feature before it appears in projects and as an option in Admin Project settings. By default, this feature is disabled. 

Now, the Live Trace Explorer feature is visible in Admin Project settings and available to configure for users with a creator license.

Test Management Updates

This release includes several updates to the Test Management area of Jama Connect.

From the Test Runs tab of any Test Plan: 

• The Cycle lock status is now visible and editable from the header actions. Previously, the Cycle lock status was not visible when viewing or editing a Cycle, making it challenging for users to lock and unlock a Cycle intentionally.

When a Cycle is locked:

• Name and details of the Cycle can't be edited (existing behavior).
• Cycle can't be deleted, unless the whole test plan is deleted (existing behavior).
• The associations between locked Cycle and Test Cases can't be changed (new behavior).
• Test runs can be edited and executed (existing behavior).

Cycle progress details are now displayed when you hover over the progress bar in the header.

You can now use a simplified drop-down Cycle menu to navigate between existing cycles and add a new cycle.

The Cycle menu search now supports substring matching, making it easier to find the right Cycle in a Test Plan.

• When typing into the Cycle search field, the results now include any Cycles where the search text appears anywhere in the name.

• As you type, the results are refined to show only items that contain the exact sequence of characters entered.
   

When you select View details in the header to view and edit cycle details, a slide-out panel opens. Previously, “View cycle details” and “Edit details” actions opened a new window.

Cycle details now include the following attributes:

• Breadcrumbs
• Last modified date
• Test run results 

Manage test cases (previously called Edit cycle), Send for review, Export, and Delete have been relocated to the header. Previously, these actions appeared in three separate drop-down menus.

The Manage test cases action has been separated from other cycle actions to focus solely on updating the contents of the Cycle. Previously, this action also included updating the Cycle item details.

The Sync test run to test case version option appears only when at least one Cycle run has a version that is out of sync with its associated test case. To sync the run to case version, choose at least one run from the table and select Sync selected runs. Follow the steps that appear in the window.

The Batch edit lock status for test runs action is now available from the batch edit menu. Previously, you had to create a filter outside the test plan are and execute a batch update from there.

The Test runs table has been updated to include the following improvements:

• “Configure view” action is now located under “Show/hide fields” (similar behavior as other List Views).
• Select all items across paginated views of a Cycle. 

• Filter, Search, and Sort within columns to refine the data presented in the table. 

• Clear sorting and filters. 

• Resizable columns. 

Enhanced Locking Protection

We are excited to introduce enhancements to user locking protection in Test Center, which strengthen compliance, ensure consistency, and reduce errors. Testing artifacts are often numerous, heavily used by multiple users over extended periods, and frequently share names. As a result, unintended adjustments or errors can lead to data loss or process deviations. With these new updates, users can now lock Test Plans and Test Cycles, safeguarding critical organization data, including Tests and Test Runs. 

Locking a Test Plan prevents changes to its Test Groups: 

Locking a Test Plan prevents its Test Cycles from being deleted:

Locking a Test Plan prevents the following actions:

• Deleting associated Test Plans
• Deleting Test Runs
• Removing Tests from the Test Cycle
• Syncing Test Runs to Test Cases

Users will NOT be able to:

• Delete the Test Plan (regardless of the Test Plan's lock status)
• Add or delete any Test Case association
• Sync Test Runs to the latest Test Case version (regardless of a Test Run's lock status)

Test Run locks stop deletion of Test Plans, Test Cycles, and the removal of Tests from Test Cycles:

Updates from User Feedback

Inherited Values for Custom Fields

A new option has been added to select custom fields, allowing you to copy values from related items. Similar to Rollup and Calculated fields, these values are automatically updated when changes are made to the source item. These values are searchable and filterable, but they do not increase the target item's version or create an activity on the target item.

Supported Custom Field Types:

• Date
• Flag
• Float
• Integer
• Text box
• Text Field
• URL

To support more advanced inheritance workflows, such as copying fields across multiple relationships or across additional field types such as picklist fields, ask your Customer Success Manager about Jama Connect Interchange.

Improved Test Center URL Behavior

Now, when users copy and paste the URL to specific cycles within a Test Plan, the system accurately routes to the correct Test Cycle in a Test Plan. Additionally, when a user clicks on hyperlinks associated with the Test Cycle field or Test Cycle ID, the system accurately routes to the correct Test Cycle in a Test Plan. Previously, the system only routed to the most recent Test Cycle in the Test Plan.

Improved Lock Protections

When an item in the system is locked, it can't be deleted — even by the user who locked it.

Accessibility Updates

Continuing our commitment to accessibility, we’ve made two key improvements in this release. Side panels and drawers are now keyboard accessible and support arrow key navigation on focus, improving usability for keyboard-only users. Additionally, based on customer feedback, we’ve enhanced label contrast in the Review wizard to improve readability and more clearly indicate the enabled state — supporting better alignment with WCAG 1.4.3 (Contrast - Minimum).

This release includes several improvements focused on keyboard navigation and screen reader support. In Reviews, we’ve enhanced keyboard usability by adding visible focus states to action menus, ensuring that focus moves into dialogs as they open, and making previously inaccessible menus navigable by keyboard. We’ve also reduced screen reader noise by hiding redundant, non-functional controls. In addition, we’ve continued updating missing aria-labels based on user feedback.

Administration Updates

Update to Item Type Fields

Organization admins can now control whether item type fields can be deleted. Previously, organization admins and process admins could delete a field from an item type without realizing the potential impact on other groups or historical data. This update provides greater oversight and helps protect critical information from accidental loss.

By default, the Allow deletion of fields and data from item types setting disables field deletion and is accessible via the Organization Admin Details tab.

Process and organization admins see the Delete Field button disabled, with a tooltip explaining the reason.

Improved License Usage Reporting

This release adds greater clarity on license usage, including details on downgrades and days exceeding the configurable monitoring threshold.

While the chart continues to visually represent user sessions — providing insight into patterns of user engagement — new cards have been added to display specific details about license usage during the selected time span.

• This new design provides additional feedback, including various visual states to indicate warnings and highlight statistics relevant to the account or current license selections.
• The states of the statistics cards vary based on the user's selected license type, time frame, and configurable threshold settings.

Updated license usage duration

Configurable Inactive User Timeout

Updates to this section give organization admins the ability to set user inactivity timeouts to align with IT department standards.

• From the License page, admins can now select a predefined inactivity interval from a drop-down menu, ranging from 5 to 120 minutes.
• The default timeout is 120 minutes, consistent with the duration of float license sessions.
• Admins now have improved sorting options for viewing active user sessions.
• NOTE: System administrators no longer have the ability to adjust the float license session length.

Changes to REST API Access Policy 

Beginning with the Jama Connect 9.29 Cloud release (9.28.x for Self-Hosted and Customer-Validated Cloud), Jama Software is changing the licensing requirements for accessing the REST API to named creators only. This update is necessary to align REST API consumption with the new REST API reporting capabilities in this release. For questions about licensing requirements, contact your Customer Success Manager.

• Error Message — Users who are denied access receive an error message.

Monitoring REST API Usage Activity 

Organization admins now have the ability to see which users are using the REST API and the volume of calls they are making. 

Benefits of monitoring REST API usage activity:

• Improved transparency — Give organizations a clear view of how their applications and users are interacting with the system, including volume and timing of usage.
• Enhanced accountability — Associate REST API calls and the owners of OAuth ClientIDs, making it easier to trace usage, audit activity, and manage permissions.
• Increased operational efficiency — Quickly identify and resolve issues such as rogue integrations or applications/users making excessive or unexpected REST API calls.

Note: Data for REST API User Activity will only show usage information starting from the date the feature was enabled. Historical REST API usage data prior to that date won't be available. 

Resolved Issues 

References

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

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