Table formatting issues with Text fields

Author: Erik Haake
Date: September 11, 2025
Audience: Everyone
Environmental Details:

Cloud and Self-Hosted, Replicated - KOTS
Jama Connect® version(s): All Versions

Summary

When inserting tables into a text box field, if it is found that there are formatting issues, or certain html tags such as <br> and <dd> do not work as expected, check to see that the Rich Text setting is enabled for the field.

Solution

Enable rich text formatting for the table fields.
Avoid using standard text fields for tables to prevent formatting issues.
Test the changes to ensure that HTML elements are correctly rendered without loss of content.

Cause

The primary cause of the issue stems from the use of standard text fields that do not support HTML formatting. When HTML line breaks are added, it leads to unexpected behavior, including the deletion of content beyond the inserted break and the collapsing of the table structure.

Prevention

To prevent similar issues in the future, it is recommended to:

Always use rich text fields for any content that requires formatting.
Document any changes made to the table structure to track potential issues.

Additional Information / Metadata /Resources

Keywords: Custom field, Text Box, Rich Text, Table, HTML, formatting
- Jama Software Help Guide - Predefined Fields
- Jama Software Help Guide - Custom Fields

Feedback:
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