Environmental details: Self-Hosted KOTS
IMPORTANT: Access to the REST API is limited to users with a Named Creator Jama Connect license, including endpoints in v1, labs, and SCIM. Users without a Named Creator Jama Connect license, including those with a Creator Float License, do not have access.
Summary
This error occurs when attempting to upload a license file during installation.
Solution
Inspect the license.yaml In a text editor, the 'endpoint' value is used precisely. Currently, this should be endpoint: https://replicated.app
Cause
Some cybersecurity programs can 'read' and alter this license file. Here is an example of what it looked like when changed by one of these programs installed in the client's environment.
apiVersion: kots.io/v1beta1
kind: License
metadata:
name: k8customer-0017000000immqbaau-nonprod
spec:
appSlug: jama-k8s
channelID: 1kUIR8rwKEGe7rk5U7bhiDbd4dQ
channelName: StandardKOTS
customerName: k8customer-0017000000imMqBAAU-nonprod
endpoint: https://urldefense.com/v3/__https://replicated.app__;!!FIHMVlGrYVGa5kwGHCY!XhaT95oTkBaBUyOdqCVDJRE69Q17IKHYHFGY96CSUgynLUaadhUGIQUq_LLx5DAT9kswh01pO1qyjy1tB_bplsTD7vb-$
Prevention
Review the license.yaml for alterations or run a diff between the clients' license and one obtained from the Replicated vendor portal.
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