Differing names for KOTS Airgap installation files

Jenna
Jenna
  • Updated

Author: Jenna Zwick

Date: March 19th, 2024

Audience: Administrators, Agents

Environment: Self-Hosted Airgap

 

Background: When trying to install Jama Connect® in an airgap environment, but the install files have different names. When reading the instructions in the user's guide, it refers to files that aren't present and the files downloaded aren't mentioned. Are these the right files?

 

Solution: You may have downloaded the wrong bundles. It happens often. Fortunately, all you have to do is return to the Airgap download portal and verify that you have downloaded the 'Embedded Cluster' installation bundles.

 

This is the wrong set of downloads

wrong-airgap-install-bundles.png

 

These are the right set of downloads

correct-airgap-install-bundles.png

 

The 'Bring Your Own' cluster installation is not currently used by Jama Software®. The filenames in the 'Embedded Cluster' bundles will match the names in the User Guide and the instructions.

 

Feedback: Please leave feedback in the comments below.

Related to

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.