Differing names for KOTS Airgap installation files

Updated: April 2025

Audience: Everyone

Environment: Self-Hosted Airgap, Replicated - KOTS

Background

When installing Jama Connect® in an airgap environment, the installation files have different names.

The instructions in the user guide reference files that are absent and do not mention the downloaded files. Are these the correct files?

Solution

You may have downloaded the wrong bundles. It happens often. Fortunately, you must return to the Airgap download portal and verify that you have downloaded the 'Embedded Cluster' installation bundles.

This is the wrong set of downloads.

These are the right set of downloads.

The 'Bring Your Own' cluster installation is not currently used by Jama Software®. The filenames in the 'Embedded Cluster' bundles will match the names in the User Guide and the instructions.

Feedback: Please leave feedback in the comments below.

• wrong-airgap-install-bundles.png100 KB
• correct-airgap-install-bundles.png200 KB