Updated: June 2024
Audience: Everyone
Environment: Self-Hosted Airgap, Replicated - KOTS
Background
When installing Jama Connect® in an airgap environment, the installation files have different names.
When following the instructions in the user guide, it references files that are not present and does not mention the downloaded files. Are these the correct files?
Solution
You may have downloaded the wrong bundles. It happens often. Fortunately, you must return to the Airgap download portal and verify that you have downloaded the 'Embedded Cluster' installation bundles.
This is the wrong set of downloads.
These are the right set of downloads.
The 'Bring Your Own' cluster installation is not currently used by Jama Software®. The filenames in the 'Embedded Cluster' bundles will match the names in the User Guide and the instructions.
Feedback: Please leave feedback in the comments below.
Related to
- KOTS
- Authentication
- Relationships
- Administration
- Testing
- REST API and extensibility
- Reports
- Microsoft Word
- Microsoft Excel
- Installation
- Migration
- Coverage and traceability
- Traditional
- Jama Connect Interchange™
- Customer-Validated Cloud
- Security
- Diagram/Graph Editor
- Jama Software® Subscriptions Maintenance and Support Service Agreement
- Jama Connect®
- Supported
- Item Configuration
- Airgap
- Deployment Migration
- Integrations
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