How to undo actions made to items

Jose Leonardo-Munoz
Jose Leonardo-Munoz
  • Updated

Author: Leonardo Munoz.

Date: 2/4/2024.

Audience: Everyone.

Environmental details: Cloud/Self-Host


If you need to undo a change to an item you can follow these steps. 


  1. Go to your Dashboard> Activity Stream> It will reflect your last activity. There you will find a box for every action that was made. To restore/cancel the action, click on the blue highlighted text.


Any action that was made in error.


Related Articles, Work orders, Zendesk tickets, Defects, etc. 


Additional Information/Metadata:

  • Item configuration.

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