Author: Chris Breaux
Date: January 18, 2024
Audience: Everyone
Environmental details: Self Hosted, Active Directory, LDAP
Summary:
Sometimes, changes are made to a user in Active Directory that breaks the 'sync' with Jama Connect. At this point, Jama is unable to 'see' the user in Active Directory and an admin is unable to make changes to the user in Jama.
Solution:
- Reach out to Jama Support and reference this article. A support engineer will be able to assist you with the required solution.
Feedback: Please leave feedback in the comments below.
Related to
- Authentication
- Relationships
- Administration
- Testing
- REST API and extensibility
- Reports
- Microsoft Word
- Microsoft Excel
- Installation
- Migration
- Coverage and traceability
- Traditional
- Jama Connect Interchange™
- Customer-Validated Cloud
- Security
- Diagram/Graph Editor
- Jama Software® Subscriptions Maintenance and Support Service Agreement
- Supported
- Item Configuration
- Deployment Migration
- Integrations
Comments
0 comments
Please sign in to leave a comment.