How to Update or Replace Your Jama Connect® License in Kubernetes-Native

Amanda Jennewein
Amanda Jennewein
  • Updated

Published Date: November 10, 2026

Validated: Yes

Audience: Everyone

Products and Versions Covered:

  • Jama Connect® 9.41.x
  • Self-hosted Kubernetes-Native deployments managed with Helm

Summary

After a renewal or license expansion, apply the replacement license to your existing Jama Connect Kubernetes-Native deployment. Update the license value in your Helm values YAML file, then run a Helm upgrade to apply the change.

Resolution

  1. Prepare for the update. Obtain the replacement license file provided by Jama Software. Have the administrator who manages your Kubernetes deployment perform these steps. Confirm access to the existing Helm release, its namespace, and the values files used for your deployment. Retain a copy of your current configuration and plan a maintenance window.
  2. Open your existing Helm values file. Use the configuration for the running deployment, commonly named values.yaml. Preserve the other settings and any additional values files or overrides your deployment requires.
  3. Replace the license value. Locate core.tenant-manager.application.license and replace its existing value with the complete contents of your new license file. Preserve valid YAML formatting. This setting contains the license content, rather than the file name or path. See Appendix A: Configuring the Helm Chart v9.41.x, under Configure license. The Jama Connect customer toolkit examples provide additional configuration examples.
  4. Apply the updated configuration. Follow the appropriate internet or air-gapped Helm upgrade procedure in Installing and Upgrading v9.41.x. Use your existing release name, namespace, updated values files, and the currently deployed chart version for a license-only change. Run the documented dry run first. Resolve any errors, then run the upgrade without --dry-run.
  5. Verify the result. Monitor the deployment until the pods are running, then confirm that you can access Jama Connect. Have your Jama Connect administrator verify that the renewed term or purchased license entitlement is reflected in the application.
  6. Contact Support if needed. If the update fails or the expected entitlement does not appear, have a named support contact from your organization submit a support ticket. Include your Jama Connect version, the Helm command used with sensitive values removed, and any error messages.

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