Jama Connect® 9.41.x KOTS-only

Ensure that your environment meets all requirements and recommendations before installing Jama Connect®.

After reviewing the information on this page, refer to “Things to Do Before Installation” in the Jama Connect® 9.41.x — KOTS-only User Guide

IMPORTANT

To use Ubuntu 22.04, you must update the memory, or OpenSearch fails. From the

KOTS Admin Console, adjust the memory settings so that Maximum Memory is 6G and

Maximum Memory for Container is 8G.

Application Server Requirements

Use the information in this table for the server that runs the Jama Connect application. For details on sizing your application server to your environment, see "Resource sizing for application server" in the

Jama Connect 9.41.x User Guide.

Component Requirements

Operating System

• Recommended: Ubuntu 22.04 or Ubuntu 24.04

• Red Hat 9.6 and 9.8 — Supported only when the RHEL Container Tools are not installed.

Software Installed with Jama Connect

• KOTS

• Containerd

Musts

• Dedicated server — Is running only Jama Connect
• Accessible by admin with permissions
• Uses only supported software and environments

Database Software

Use the information in this table for the server that runs your database. For details on sizing your database server to your environment, see "Resource sizing for database server" in the Jama Connect User

Guide.

Database Software

Jama Connect® supports the following database platforms:

• MySQL: 8.4.x

• Microsoft SQL Server 2022

Musts

• Database is hosted on a server separate from the Jama Connect application.
• Database server can host other databases, but no other applications.
• Accessible by admin with permissions.
• Uses only supported software and environments.
• Databases must be able to accept a minimum of 300 concurrent connections.

Not Supported

Jama Connect® does not support the following:

• Azure Database

• MariaDB

• AWS Elastic Kubernetes Service (EKS) installations or deployments of Jama Connect

• Custom database configurations, for example: query optimization and additional indexes that aren't shipped with  Jama Connect. 

Authentication

Jama Connect® supports the following authentication methods:

• LDAP

• SAML