Published Date: May 5, 2025
Products and Versions Covered:
- Self-hosted, Replicated - KOTS
- Jama Connect® version(s) 9.10.x +
Summary
When installing Jama Connect or troubleshooting performance issues, there are settings within the KOTS Admin Config (accessible over https:://<yourURL>:8800) that can be changed to improve performance and prevent further issues with startup.
Resolution
Our User Guide recommends the following updates to certain section of the KOTS Admin Config:
To enable these settings, open the KOTS Admin Config via the 'Config' tab within the KOTS Admin menu and go to these listed sections and make the changes:
Core Jama Application Settings

Elasticsearch Settings
Diff Settings

In addition, increase the 'Timeout (in seconds)' for the SAML and Oauth pods
Also add the following settings (with the line-space included) to the 'Advanced Startup Settings'
jamasearch.multithreadindex.chunksize=1000
jamasearch.reindexBrokenItemThreshold=10000000
jamasearch.multithreadindex.poolsize=10You can also add configurations to address API throttling. More details in the related resources.
Related Internal Resources
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