Jama Connect® v9.22.x User Guide V3 (Self-Hosted)

Amanda Jennewein
Amanda Jennewein
  • Updated

Published Date: March 11, 2026

Validated: Yes

Audience: Signed-in Users

Products and Versions Covered:

  • Self-hosted, Replicated - KOTS
  • Jama Connect® v9.22.x

Summary

What this article covers

This article provides access to the Jama Connect® v9.22.x Self-hosted User Guide (V3) and highlights key documentation updates included in this revision. The PDF user guide content is based on Jama Connect® v9.22.x (May 7, 2025), with V3 published August 20, 2025.

What changed in V3

The Jama Connect® v9.22.x documentation was updated to improve clarity and consistency for self-hosted (Replicated - KOTS) installations and upgrades, including:

  • KOTS cluster requirement clarified: Jama Connect® cannot be installed into an existing or shared Kubernetes cluster; it must be installed using the bundled KOTS cluster provided by the installer.
  • Preflight checks content standardized: The “Run the KOTS preflight checks” topic is now shared between the installation and upgrade chapters for consistency.
  • Server preparation step added: The command sudo apt-get remove-- purge containerd.io was added to the “Prepare an existing application server” topic.

Resolution

See the attached Jama Connect® v9.22.x User Guide (V3)

  1. Open the Jama Connect® v9.22.x User Guide V3 article in the Support Portal.
  2. Download the attached PDF user guide from the Additional Resources section.

Access the installation and upgrade guide (V3)

If you specifically need installation/upgrade steps for Replicated - KOTS, use the Installing and Upgrading Jama Connect® v9.22.x V3 PDF referenced in the installation/upgrade article.

Additional Resources

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