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Effective October 1, 2023 -- Jama Software will no longer support our internally-developed SAML service for authentication Final Notice for Jama SAML End-of-Life (EOL).
Request assistance with your Cloud Hosted Dev or Production Instance. Select the Jama Connect® Cloud Customer Support Request Form.
Request assistance with your Self-Hosted Dev or Production Instance. Select the Jama Connect® Self-Hosted Customer Support Request Form.
Request assistance with Jama Connect Interchange™. Select the Jama Connect Interchange™ Support Request Form.
Request guided installation assistance. Note: Success Program credit or service hours are required. Select the Installation Service Request Form (Guided for Self Hosetd).
Request guided migration assistance. Note: Success Program credit or service hours are required. Select the Migration Service Request Form (Guided for Self Hosetd).
Request guided upgrade assistance. Note: Success Program credit or service hours are required. Select the Migration Upgrade Request Form (Guided for Self Hosetd).
Request a Solution Offering from the Success Catalogue. Note: Success Program credit or consulting hours are required. Select Requested Solution Offering.
Request/change who at your organization can contact Jama Software Support. Complete the NSC Update Request Form.
Request assistance with Data Exchange. Select the Data Exchange (DX) Request Form.
Request or report a data/privacy topic. Select the GDPR/CCPA/Privacy Request Form.