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Maintenance, Support Service Terms & Contact Information
Jama Software Status Page - Subscribe to updates
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Product Severity, Ticket Priority, Ticket Status, and Service-Level Agreements (SLA)
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Product User Guide, Jama Software® Support, and the Jama Software® User Community
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"Submit a request" - which form do I choose when submitting a request?
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Shared Responsibility Model for Jama Software® and Jama Connect® Cloud-hosted Customers
Essential Resources
Jama Software® Subscriptions Maintenance and Support Service Agreement
Jama Connect® Self-Hosted Scope of Support
Jama Connect® Supported Versions and What is Covered and Not Covered (Support Services)
Contact Jama Software® Support and contact methods.
How do I create a support portal account?