Running Data Exchange (DX) on Windows 11

Kemi
Kemi
  • Updated

Overview

This article outlines the steps to ensure Data Exchange (DX) runs correctly on Windows 11, including required configurations and troubleshooting common issues.

1. Compatibility & System Requirements

DX 3.8.4 and 3.9.0 are confirmed to run on Windows 11.
✔ DX requires Oracle Java 8 64-bit JDK (not JRE).
✔ Running DX from the command line is recommended for troubleshooting.

2. Common Issues & Fixes

🚨 Issue: DX Does Not Start on Windows 11

Solution: Run DX from the command line instead of double-clicking the .jar file.
Steps:

  1. Open Command Prompt (cmd).

  2. Navigate to the directory where DataExchange.jar is located.

  3. Run the following command:

    sh

    CopyEdit

    java -jar DataExchange.jar

Cause: Some Windows configurations block .jar execution via double-click.

🚨 Issue: DX Only Runs from the Command Line

Solution: Associate .jar files with the correct Java runtime.
Steps:

  1. Ensure Oracle Java 8 64-bit JDK is installed.

  2. Set javaw.exe as the default program for .jar files.

  3. Restart the system and test again.

🚨 Issue: Java Version Not Detected

Solution: Confirm that Java 8 is correctly installed and set as the system default.
Steps:

  1. Open Command Prompt and type:

    sh

    CopyEdit

    java -version

  2. Ensure the output shows Java 8 (e.g., 1.8.x_xxx).

  3. If another version appears, update system environment variables to use Java 8.

3. Best Practices for Running DX on Windows 11

✅ Always use Oracle Java 8 64-bit JDK, not JRE.
✅ Run DX from the command line if GUI execution fails.
✅ If needed, update .jar file associations in Windows.
✅ Confirm Java version before launching DX.

4. Conclusion

DX is compatible with Windows 11 but may require command-line execution.
Oracle Java 8 64-bit JDK is required for proper functionality.
If DX fails to start, check Java installation and run from the command line.

Following these steps should ensure smooth operation of DX on Windows 11.

 

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