Troubleshooting DX Export Issues with Filters & Spec Hierarchy Errors

Kemi
Kemi
  • Updated

Overview

This article explains common DX export issues encountered when using filters to export specific sets and requirements. The discussion covers Spec Object errors, deleted/missing items, and DX’s handling of partial hierarchies.

1. Common Export Issue: "Spec Object Not Found" Error

Error Message:

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Error during EXPORT: SERIALIZATION phase. Spec Object not found, unable to export Spec Hierarchy.

This occurs when DX attempts to export an incomplete hierarchy.
✔ DX requires a complete hierarchy, meaning if a set is exported, all its child elements (folders, requirements) must be included.

Solution:

  • Ensure the entire set is included in the export.

  • If only a portion of the set is needed, use JCI (Jama Connect Interchange) instead of DX, if available.

  • Avoid filtering in a way that excludes parent/child dependencies.

2. DX Export Failing Due to Deleted or Unavailable Items

Error Message:

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Response Message: {"meta":{"status":"Not Found", "message":"The item with ID 90129 has been deleted."}}

DX tries to download an item that no longer exists.
✔ This can happen when:

  • An item was deleted after the filter was created.

  • The filter references an invalid or outdated object ID.

  • Permissions restrict access to an item (though this would typically return a 403 error).

Solution:

  • Verify that all items in the filter exist and are accessible.

  • Update the filter to remove references to deleted or inaccessible items.

  • If the item is actually the filter ID itself (as Infineon reported), check for configuration inconsistencies in the export settings.

3. DX Filter Export Limitation: Partial Hierarchy Not Supported

✔ DX does not support exporting partial hierarchies—all children of an exported item must be included.
✔ If a requirement is included in the export, its children must also be exported.
✔ When trying to filter only a Set + Requirements (without a folder), the missing folder structure causes the failure.

Solution:

  • Export the entire hierarchy (Set + Folders + Requirements).

  • If partial exports are required, use JCI instead of DX.

  • Work with Jama Support if a DX workaround is needed.

4. Best Practices for Successful DX Exports

Ensure that all parent-child dependencies are maintained in the filter.
Do not attempt partial exports that exclude required hierarchy elements.
Verify that referenced items exist and are accessible before exporting.
Consider transitioning to JCI if more flexible ReqIF exports are needed.

5. Conclusion

  • DX requires a complete hierarchy for exports—partial exports will fail.

  • Deleted or missing items can cause errors; filters should be validated before export.

  • JCI is the recommended long-term solution for ReqIF migrations.

  • If DX errors persist, users should attend a support session with Jama experts for further troubleshooting.

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