Handling Greyed-Out Project Selection in DX ReqIF Imports

Overview

This article explains why the Project Selection field is greyed out when importing a ReqIF file using the Exchange purpose in DX and how to resolve it.

1. Why Is Project Selection Greyed Out During ReqIF Import?

✔ The Project Selection field is greyed out because DX is expecting an existing conversation to be selected or created.
✔ This typically happens when:

• The ReqIF file does not contain a conversation ID.

• DX cannot find the conversation in Jama.

• The conversation ID was not saved properly during the export process.

🚨 Common Indicator:

• If the ReqIF contains a conversation ID but DX does not find it, the export may not have properly stored the conversation.

2. How to Fix This Issue?

🔹 Solution 1: Click the "New" Button to Create a Conversation

• In the Exchange Import screen, click the "New" button to create a new conversation.

• This allows you to proceed with the import.

🔹 Solution 2: Verify the Conversation ID in the ReqIF File

• Open the exported ReqIF file in a text editor.

• Locate the conversation ID at the bottom of the file.

• If missing, the export process did not save the conversation correctly.

🔹 Solution 3: Ensure the User Has "Project Administration" Permissions

• Users performing the export must have Project Administration permissions in Jama.

• Without this, the conversation ID may not be stored correctly.

🔹 Solution 4: Re-Export the ReqIF File

• If the conversation ID is missing, try re-exporting the ReqIF file ensuring that:
  ✔ The correct Exchange Purpose is selected.
  ✔ The exporting user has admin rights in Jama.
  ✔ No errors occur during the export process.

3. Best Practices for Managing ReqIF Conversations in DX

✅ Always verify the conversation ID is saved correctly in the exported ReqIF file.
✅ Ensure users performing the export have Project Administration rights in Jama.
✅ If the conversation is missing, create a new one manually during import.
✅ Test the ReqIF import with a small dataset first to confirm the process.

4. Conclusion

✔ Greyed-out Project Selection occurs when DX cannot find a conversation ID.
✔ Clicking "New" allows you to create a new conversation manually.
✔ Ensure the exporting user has the correct permissions to save conversation data.