Jama Connect® 9.17.x V4 User Guide (supported)

*New and improved PDF User Guide attached for Jama Connect® v9.17.x V4 on March 18, 2025

Updated: March 2025

I've attached the v9.17.x V4 Self-hosted User Guide, which contains information about a self-hosted release of Jama Connect.

V4 Notes:

The Jama Connect 9.17.x User Guide has been updated to include new SMTP settings and UI changes. All SMTP settings have been moved to the Outgoing Email (SMTP) tab. This user guide version includes the new topic, Configure Outgoing Email (SMTP) settings.

V3 NOTEs:

• The topic Troubleshoot PersistentVolumeAccessMode errors if Jama Connect deployment fails has been updated to include a note that “ReadWriteMany” should only be selected if the configured storage provider supports that access mode.
• The topic System requirements and supported software no longer includes the operating system requirements for the database server because we support operating systems that are compatible with supported databases and versions.

V2 NOTE: To enhance user experience, the topic "Run the KOTS preflight installation checks" has been updated to include links to the KOTS preflight repository containing a detailed README.

The attached media will appear as a downloadable file at the bottom of the article.

Additional Resources

• • Installing and Upgrading Jama Connect v9.17.x (KOTS)
  • Jama Connect® User Guides and Self-Hosted Resources: Learn how to access and share specific pages and unique URLs easily

References

• Success Programs
• Success Catalog
• Datasheets
• Request a Solution Offering or Training from the Success Catalog

Please feel free to leave feedback in the comments below.

• 9.17.x_V4_Jama_Connect_User_Guide.pdf20 MB