Scheduling full synchronizations in Jama Connect Interchange™ (JCI)

Author:  Alexander Cerrato

Date:  July 1 2024

Audience: Self-hosted and Cloud customers

Environmental details: Jama Connect Interchange™ (JCI)

Summary

Is it possible to schedule full synchronizations in JCI? 

Solution

A Full Sync is designed to be a one-time action to address occasional isolated scenarios, and it should not be necessary regularly.

If running the Full Sync regularly becomes necessary, adjusting the integration settings and field mappings is recommended so that regular delta syncs can achieve the intended results.

Related Articles, Work orders, Zendesk tickets, Defects, etc.

• Performing a full sync

• Delta and full syncs

Additional Information/Metadata

• Synchronizations
• Integrations
• Mappings 

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