Scheduling full synchronizations in Jama Connect Interchange

Alexander Cerrato
Alexander Cerrato
  • Updated

Author:  Alexander Cerrato

Date:  July 1 2024

Audience: Self hosted and could customers

Environmental details: JCI



Is it possible to schedule full synchronizations in JCI? 


The Full Sync operation cannot be scheduled to run regularly. This is an intentional design decision, as the Full Sync is intended as a one-time action to address occasional isolated scenarios, and should not be required on a regular basis. If we find the Full Sync needs to be run regularly, the best practice recommendation would be to modify the integration settings and/or field mappings so the regular delta syncs provide the intended results.

Related Articles, Work orders, Zendesk tickets, Defects, etc.

Additional Information/Metadata

  • Synchronizations
  • Integrations
  • Mappings 


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