Exporting to .XLSX format/extension for reports

Alexander Cerrato
Alexander Cerrato
  • Updated

Author: Alexander Cerrato

Date: July 1 2024

Audience: Everyone

Environmental details: Self hosted and cloud customers

 

Summary

Change the format/extension of exported reports to .XLSX in your individual reports. 

Solution

Since release 8.68 you are able to select the XLSX format while logged in as administrator and change the boilerplate. More information in the following article:
Updates from customer feedback

1. While logged in as an Organization Administrator click on the "Admin" center.
2. On the left column click on reports.
3. Select the file to edit.

4. Upload the new changed file as the default file to use.

Related Articles, Work orders, Zendesk tickets, Defects, etc.

Additional Information/Metadata

  • Custom reports
  • Exports
  • Legacy format

 

Please feel free to leave feedback in the comments below.

 

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