Is it possible to force a user to log out from Jama Connect®?

Alejandro Ochoa
Alejandro Ochoa

Author: Alejandro Ochoa

Date: April 23, 2024

Audience: Everyone

Environmental details: Cloud-hosted and Self-Hosted

Summary:

A user may spend extended periods using Jama Connect®, and you may find the need as an Administrator to force a user to log out so others can sign in, especially when they have a Float license.

Solution:

Jama Connect® currently does not have the option to force log-out users while they're in an active session. The user would need to log out or have the active session timeout so the Float license becomes available for another user to log in.

Additional Information/Metadata:

  • User Management
  • Licenses
  • Administrator

 

Please feel free to leave feedback in the comments below.

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Comments

1 comment

  • Comment author
    Grace Gandanegara

    Hello.

    I have some questions:

    1. When you wrote active session timeout, does it mean that the time is calculated from the opening of the session and what ever you do, you will be logged out automatically after the timeout ? Or that the time is calculated from the last save during the session ?

    2. If I use Chrome and when I finish with JAMA, I close Chrome window of my JAMA, is it enough to make the float license I used available directly for other users ? Or should I click on Log out to make it available directly for other users ?

    Thank you in advance for your response.

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